Data Protection Last Updated: January 2025

Privacy Policy
How 999bet BD Protects Your Data

At 999bet bd, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your personal information as a player in Bangladesh.

SSL Encrypted No Data Selling Your Rights Protected

Our Privacy Commitments

Six core promises 999bet bd makes to every player about their personal data.

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End-to-End Encryption

Every piece of data transmitted between your device and 999bet bd is protected by SSL/TLS encryption. Whether you are logging in, making a deposit via bKash or Nagad, or updating your account details, your information travels through an encrypted channel that cannot be intercepted by third parties.

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We Never Sell Your Data

999bet bd does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data belongs to you. We share it only where strictly necessary for payment processing, identity verification, or legal compliance — never for profit.

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Purpose-Limited Collection

We only collect the data we actually need to operate your 999bet bd account safely and fairly. We do not collect data speculatively or build profiles beyond what is required for account management, payment processing, fraud prevention, and responsible gaming compliance.

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Full Transparency

This Privacy Policy tells you everything about how 999bet bd handles your data — in plain language, not buried in legal jargon. We update this policy whenever our practices change and notify registered players of any material updates before they take effect.

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Your Rights, Always Active

You have the right to access, correct, or request deletion of your personal data held by 999bet bd at any time. You can also object to certain types of processing or request that we restrict how we use your data. These rights are free to exercise and we respond within 30 days.

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Secure Data Storage

Personal data held by 999bet bd is stored on secure servers with access controls, audit logging, and regular security reviews. We do not store full payment credentials. Payment data is handled by our certified payment gateway partners and never stored on 999bet bd servers directly.

Last updated: January 2025  |  Applies to all 999bet bd accounts and platform users.
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This Privacy Policy applies to all personal data collected by 999bet bd through our website, mobile platform, and any communications between you and our support team. By using 999bet bd, you confirm that you have read and understood this policy. If you have questions, contact us at [email protected] at any time.

01 Who We Are

999bet bd is an online gaming platform operated for players in Bangladesh. We provide sports betting, casino games, and specialty gaming products accessible via our website and mobile platform. For the purposes of this Privacy Policy, 999bet bd is the data controller responsible for the personal information you provide when registering and using our services.

Our registered contact for all privacy-related matters is our Data Protection team, reachable at [email protected]. We take our responsibilities as a data controller seriously and are committed to handling your personal information with care, transparency, and respect.

This Privacy Policy covers all data processing activities carried out by 999bet bd in connection with your account and your use of our platform. It does not cover third-party websites or services that may be linked from our platform — those services have their own privacy policies which you should review independently.

02 Data We Collect

999bet bd collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party service providers such as payment processors.

Category Examples Source
Identity Data Full name, date of birth, gender, nationality Provided by you at registration
Contact Data Mobile number, email address Provided by you at registration
Verification Data Government ID, proof of address, selfie Provided by you during KYC verification
Financial Data bKash/Nagad/Rocket account reference, transaction history Generated by your deposits and withdrawals
Technical Data IP address, device type, browser, operating system Automatically collected when you use the platform
Usage Data Games played, bets placed, session duration, login times Automatically generated by platform activity
Communications Data Support chat transcripts, emails sent to 999bet bd Generated when you contact our support team

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless you voluntarily disclose such information in the context of a responsible gaming request. In that case, the data is used solely to provide appropriate support and is handled with the highest level of confidentiality.

03 How We Use Your Data

999bet bd uses your personal data only for legitimate purposes directly related to operating your account and delivering our services. Below is a clear breakdown of how your data is used on the 999bet bd platform:

  • Account Management: To create, maintain, and secure your 999bet bd account, including verifying your identity and processing login requests.
  • Payment Processing: To handle deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records for your account.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited behaviours on the platform.
  • Responsible Gaming: To monitor gaming patterns and identify players who may be showing signs of problem gambling, so we can offer appropriate support tools.
  • Customer Support: To respond to your queries, complaints, and requests via live chat and email.
  • Legal Compliance: To meet our obligations under applicable laws, including anti-money laundering regulations and age verification requirements.
  • Platform Improvement: To analyse usage patterns and improve the performance, security, and user experience of the 999bet bd platform.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers relevant to 999bet bd.

We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. If you receive a decision about your account that you believe was made in error, you have the right to request a manual review by contacting our support team.

04 Legal Basis for Processing

Every data processing activity carried out by 999bet bd is grounded in a recognised legal basis. We do not process your personal data without a valid reason. The legal bases we rely on are:

  • Contract Performance: Processing necessary to operate your 999bet bd account and deliver the services you have signed up for.
  • Legal Obligation: Processing required to comply with applicable laws, including KYC verification, anti-money laundering checks, and age verification.
  • Legitimate Interests: Processing carried out for fraud prevention, platform security, and responsible gaming monitoring — where these interests are not overridden by your rights.
  • Consent: Processing for optional communications such as promotional emails or SMS notifications, where you have explicitly opted in. You can withdraw consent at any time by contacting [email protected].

Where we rely on legitimate interests as our legal basis, we carry out a balancing assessment to ensure that our interests do not override your fundamental rights and freedoms. If you would like more information about any specific processing activity and the legal basis we rely on, please contact our Data Protection team.

05 Data Sharing

999bet bd does not sell your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment Processors: bKash, Nagad, and Rocket receive transaction reference data necessary to process your deposits and withdrawals. They operate under their own privacy policies and security standards.
  • Identity Verification Providers: Where required for KYC compliance, we may share identity documents with certified verification service providers who are contractually bound to handle your data securely.
  • Fraud Prevention Services: We may share technical data such as IP addresses and device fingerprints with fraud detection partners to protect the integrity of the 999bet bd platform.
  • Legal Authorities: We will disclose personal data to law enforcement, regulatory bodies, or courts where we are legally required to do so, or where disclosure is necessary to protect the safety of our players or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer before it takes effect.

All third parties with whom 999bet bd shares personal data are required to maintain appropriate security standards and to use the data only for the specific purpose for which it was shared. We do not permit our service providers to use your data for their own marketing purposes.

06 Cookies & Tracking

999bet bd uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use our services. Cookies are small text files stored on your device when you visit the 999bet bd website.

  • Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional Cookies: Remember your preferences such as language settings and display options to improve your experience on 999bet bd.
  • Analytics Cookies: Help us understand how players navigate the platform so we can identify areas for improvement. Data collected is aggregated and does not identify individual players.
  • Security Cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 999bet bd, but some features may not work as intended. Essential cookies cannot be disabled as they are required for the platform to operate securely.

07 Data Retention

999bet bd retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The following retention periods apply:

Data Type Retention Period Reason
Account & Identity Data 5 years after account closure Anti-money laundering legal requirement
Transaction Records 5 years after each transaction Financial record-keeping obligations
Support Communications 3 years after last contact Dispute resolution and quality assurance
Technical & Usage Data 13 months from collection Platform analytics and fraud detection
Marketing Consent Records Until consent is withdrawn + 1 year Proof of consent for compliance purposes

Once the applicable retention period expires, your personal data is securely deleted or anonymised so that it can no longer be linked to you. If you request deletion of your data before the retention period expires, we will delete what we are legally permitted to delete and explain why any remaining data must be retained for the time being.

08 Your Rights

As a player on 999bet bd, you have the following rights in relation to your personal data. These rights are free to exercise and we will respond to all valid requests within 30 days.

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Right of Access

Request a copy of all personal data 999bet bd holds about you.

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Right to Rectification

Ask us to correct any inaccurate or incomplete personal data.

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Right to Erasure

Request deletion of your data where we no longer have a legal basis to hold it.

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Right to Restriction

Ask us to limit how we process your data while a dispute is being resolved.

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Right to Portability

Receive your data in a structured, machine-readable format for transfer elsewhere.

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Right to Object

Object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, contact our Data Protection team at [email protected] with the subject line "Data Rights Request" and your registered account details. We may need to verify your identity before processing your request.

09 Children's Privacy

999bet bd is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is carried out during the registration process and may be repeated at any time if we have reason to believe an account holder may be underage.

If we discover that personal data has been collected from a person under 18, we will immediately close the associated account, delete all personal data collected, and void any transactions made. If you believe a minor has registered on 999bet bd, please contact us immediately at [email protected] so we can investigate and take action without delay.

10 Security Measures

999bet bd implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and our servers.
  • Encrypted storage of sensitive account data including passwords, which are hashed and never stored in plain text.
  • Role-based access controls ensuring that only authorised 999bet bd staff can access personal data, and only to the extent required for their role.
  • Regular security audits and penetration testing of the 999bet bd platform infrastructure.
  • Automated monitoring systems that detect and alert on suspicious access patterns or potential data breaches.
  • Two-factor authentication options available to all players to add an additional layer of account security.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your 999bet bd account has been compromised, contact our support team immediately at [email protected] so we can take protective action on your account without delay.

11 Changes to This Policy

999bet bd may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The most current version of this Privacy Policy will always be available on this page, with the effective date clearly displayed at the top. We encourage you to review this policy periodically. Your continued use of 999bet bd after any update constitutes your acceptance of the revised Privacy Policy.

12 Contact & Complaints

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 999bet bd has handled your personal information, please contact our Data Protection team:

  • Email: [email protected] (subject: "Privacy Policy Enquiry")
  • Live Chat: Available 24/7 directly on the 999bet bd platform.
  • Response Time: We aim to respond to all privacy-related requests within 30 days.

If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction. We will always cooperate fully with any such investigation and work to resolve complaints fairly and promptly.

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Play with Confidence on 999bet BD

Your data is safe with us. 999bet bd is built on transparency, security, and respect for every player in Bangladesh. Register today and experience a platform that puts your privacy first — alongside fast BDT payments and certified fair games.

18+ only. Please game responsibly. Responsible Gaming Policy